General Terms and Conditions 1. Scope of Application These General Terms and Conditions (GTC) apply to all deliveries from KidBuild (hereinafter referred to as KidBuild Shop) to consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their independent professional activity. 2. Contractual Partner The purchase contract is concluded with: KidBuild, Owner: Lars Weimar, Wetterkreuz 12, 89155 Erbach. 3. Conclusion of Contract 3.1. The presentation of products in the online shop does not constitute a legally binding offer but only an invitation to order. 3.2. By clicking the [Buy/Order with payment obligation] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.
4. Right of Withdrawal 4.1. If you are a consumer (that is, a natural person who places the order for purposes that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions. 4.2. If you, as a consumer, exercise your right of withdrawal under section 4.1, you must bear the regular costs of returning the goods. 4.3. Otherwise, the provisions regarding the right of withdrawal are those detailed in the following withdrawal instructions: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party appointed by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must inform us, Lars Weimar, Wetterkreuz 12, 89155 Erbach, fax number: +40 7305 9352995, email info@kidbuild.de, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period expires. Consequences of withdrawal
If you revoke this contract, we will refund all payments we have received from you, including delivery costs (except for any additional costs resulting from your choosing a type of delivery other than the least expensive standard delivery we offer), without undue delay and no later than fourteen days from the day on which we receive notification of your revocation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may refuse the refund until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the end of the fourteen-day period.You bear the direct costs of returning the goods.
You are only responsible for any loss of value of the goods if this loss of value is due to handling them in a way that is not necessary to check their nature, characteristics, and functioning.– End of the cancellation policy –5. Prices and Shipping Costs5.1. The prices listed on the product pages include the statutory VAT and other price components.
5.2. In addition to the stated prices, we charge a flat rate of 5.99 euros per order for delivery within Germany. The shipping costs will be clearly indicated again on the product pages, in the shopping cart system, and on the order page.5.3. Payment by cash on delivery is not possible.6. Delivery6.1. Delivery is only made within Germany via DHL.6.2. The delivery time is up to 3 days. Any differing delivery times will be indicated on the respective product page.
7. Payment7.1. Payment can be made either in advance or via PayPal.7.2. If you choose the payment method of advance payment, we will provide our bank details in the order confirmation and deliver the goods after payment has been received.8. Retention of titleThe goods remain our property until full payment has been made.
9. Dispute ResolutionThe EU Commission has created an online platform for the resolution of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are willing to participate in a dispute resolution procedure before a consumer arbitration board for resolving disputes with consumers, or we are obligated to do so in accordance with XXX (specification of the legal provision or contractual agreement). The responsible consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. We will participate in a dispute resolution procedure before this board to resolve the aforementioned disputes.
Alternative dispute resolution according to Art. 14 para. 1 ODR Regulation and § 36 VSBG:The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.